Fun for all ages. Good place to have birthday parties if you don't mind the noise. Have different sections for different ages. Height requirement for some. Must buy their socks if you walk around or on the trampolines. Adults were $2. They have special rubber grippers on the bottom. Have snack bar. Game machines and great massage chairs. Lots of room to sit with metal tables with metal benches. An hour is plenty of time for little ones under 5 years. Need to watch out for older kids who might accidentally throw a ball right into your 2yr olds face! Also beware of metal rails going up stairs. Has a pointed corner on the bottom that little ones can and did walk in to.
Between not answering their phones and then telling us the wrong info numerous times regarding teen night, we are happily giving this place one star. It's like pulling teeth getting a hold of management. We had our plans all set for teen night, then they changed 3 times whether they were having it. So, we went roller skating and then found out at last minute they ended up having teen night after all. I was told management would call to get the issue resolved regarding this AND not answering their phones. Nothing. Now they're asking me on messenger what the issue is after already explaining several times. We were patient...but not anymore.
This facility is the best I have ever been too staff is friendly and attentive. It’s great to go with the kids and we just had our daughters birthday party here and they did amazing. Management was amazing as well I will recommend everyone here.
Update: they blocked me from messenger and Facebook. This is how they resolve issues I guess. We have a transcript of how they wrote us previously with such disrespect. We're taking it to corporate.
Nice place. A bit crowded. The only thing that will stop me from coming back is that the staff scream over the intercom non-stop. It is so obnoxious and inaudible. It doesn't makes sense to continue screaming (you are using an intercom...it will project your voice when you talk) announcements when no one knows what you are saying. Other than that, my son had fun.
Great job. Staff was very polite and well prepared. Our host Jose was amazing in keeping up with time, activities and schedule. We will be coming back again and again. Once again great job Jose thank you for making our experience exceed our expectations.
Altitude Trampoline Park Katy is a US Point Of Interest based in Katy, Texas. Altitude Trampoline Park Katy is located at 24952 Katy Ranch Rd, Katy, TX 77494, USA.
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